Shipping Policy

Shipping policy

 

All orders are processed within 1 to 10 business days (excluding weekends and holidays) depending on size after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

International Shipping

  
Shipping charges for your order will be calculated and displayed at checkout. 

 

Shipping option	Estimated delivery time	Price
EU Country	3-15 days	Free Shipping
US	3-15 days	€2 up to 115 grams €3 up to 300 grams Orders over €35 get free shipping
Rest of the World	5-30 days	€2

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Malta Cookie Cutters is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.  
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at maltacookiecutters@gmail.com with your name and order number, and we will look into it for you.